Something we all noticed: Melissa tailored each of the messages she wrote on the photos to what we talked about and what we shared with her. She was thoughtful about it. It wasn’t a generic message. She listened to what we told her, engaged us and wrote a message based on that.
And she did that for each and every fan she met with.
Palpable sincerity. Considerate. That right there is the return on our emotional investment.
And the windfall is her winning that Emmy.